Resilient Communities Start with Good Listeners

Be prepared to help your community after a disaster. Learn to be a better listener with the Peer Listener Training Manual so you can support your friends, family, and neighbors through the healing process.
What is Peer Listening? Communicating our feelings to others is an important part of coping with, and healing from, any crisis situation. Peer listening is an active form of listening: listeners use empathy and caring to reflect the thoughts and feelings of the speaker back to them.
What are Peer Listeners? Peer listeners are members of the community who have been through the same disaster and have learned how to actively listen. They can informally support others who want to share their thoughts, feelings, and experiences without judgement. Peer listeners are not therapists or social workers.
Learn more in this Peer Listening Moment:
The Peer Listener Manual
Learn active listening and peer listening skills in the Peer Listener Training Manual. Included in the manual:
- The difference between natural disasters and human-caused disasters, and how the effects differ.
- How individuals can build better listening skills and provide support for their neighbors.
- Where to find additional help when needed.
Print, digital, or audiobook formats now available: The Peer Listener Manual