Document Author: Nicole Ziegler

Miscommunication in Maritime Contexts: Insights from Phase 1 and 2

Miscommunication has been identified as one of the leading human-caused factors in marine accidents and incidents. The maritime industry has implemented a standardized set of phrases for communication onboard vessels, known as Maritime English, which is intended to address these issues. This has not solved all miscommunications, however.

This final report summarizes Phase 1 and Phase 2 of this project, and provides recommendations for addressing the lingering issues.

This is the final report in a series. See also:
Phase 1: Miscommunication in Maritime Contexts
Phase 2: Exploring Miscommunication at Sea: Causes and Contributing Factors

Download Miscommunication in Maritime Contexts: Insights from Phase 1 and 2:

Exploring Miscommunication at Sea: Causes and Contributing Factors

Miscommunication has been identified as one of the leading human-caused factors in marine accidents and incidents. The maritime industry has implemented a standardized set of phrases for communication onboard vessels, known as Maritime English, which is intended to address these issues. This has not solved all miscommunications, however. 

This report contains an analysis of National Transportation Safety Board (NTSB) maritime incident reports involving U.S. flagged vessels where miscommunication was identified as one of the primary causes of the accident. In addition to this, semi-structured interviews with professional mariners were done to provide context from subject matter experts to Dr. Ziegler’s analysis of the NTSB reports.

This report is phase 2 in a series of reports. See also:
Phase 1: Miscommunication in Maritime Contexts
Final Report: Miscommunication in Maritime Contexts: Insights from Phase 1 and 2

Download Phase 2 – Exploring Miscommunication at Sea: Causes and Contributing Factors:

Miscommunication in Maritime Contexts

Miscommunication has been identified as one of the leading human-caused factors in marine accidents and incidents. The maritime industry has implemented a standardized set of phrases for communication onboard vessels, known as Maritime English, which is intended to address these issues. This has not solved all miscommunications, however. 

This white paper is a comprehensive literature review exploring miscommunication in maritime contexts. The review focuses on the linguistic, social, and cultural causes of miscommunication, as well as gaps in Maritime English teaching practices and training programs worldwide.

This report is phase 1 in a series of reports. See also:
Phase 2: Exploring Miscommunication at Sea: Causes and Contributing Factors
Final Report: Miscommunication in Maritime Contexts: Insights from Phase 1 and 2

Download Phase 1 – Miscommunication in Maritime Contexts:

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