Miscommunication has been identified as one of the leading human-caused factors in marine accidents and incidents. The maritime industry has implemented a standardized set of phrases for communication onboard vessels, known as Maritime English, which is intended to address these issues. This has not solved all miscommunications, however.Â
This report contains an analysis of National Transportation Safety Board (NTSB) maritime incident reports involving U.S. flagged vessels where miscommunication was identified as one of the primary causes of the accident. In addition to this, semi-structured interviews with professional mariners were done to provide context from subject matter experts to Dr. Ziegler’s analysis of the NTSB reports.
This report is phase 2 in a series of reports. See also:
Phase 1: Miscommunication in Maritime Contexts
Final Report: Miscommunication in Maritime Contexts: Insights from Phase 1 and 2